PubMed.gov: Goldratt's Thinking Process applied to medical claims pr...
The authors describe the process of claim filing and adjudication in a claims processing center, apply Eliyahu Goldratt's Thinking Process to that scenario, and recommend changes to improve the defined processes.
Product and Process Claims (March 5, 1996) ...
http://www.ladas.com/Patents/Biotechnology/Durden-ProcessClaims_fn.h...

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